Supervisor Training
“The leadership training Chuck Fink provides for the Wilmington City School District is on target and cost-effective. He is a first-rate facilitator and coach in-part due to his passion for developing effective leaders and because of the tremendous respect he displays towards others. Because of the trust the staff has for Chuck and the knowledge gained the transportation department is transforming from passive to active problem solvers. In addition they are becoming more involved in matters affecting their department. Quality Circles are now being expanded to include other departments in the district.
-- Phil Warner, Superintendent, Wilmington City Schools

Holiday Homes Supervisor Training - December 2004

“He is very effective as a trainer”

“Fantastic!!”

“Chuck has the right mixture of joking and serious. He is probably one of the best trainers I have ever had! What he teaches is not only valid on the job but also in all aspects of life!”

“Got your attention. Great examples. Showed great leadership skills.”

“He taught how you can be more effective in motivating others.”

“Chuck is very effective in getting the message across. He took the stress of learning away, which made me more comfortable, and he made my outlook on team leader brighter.”

“He did a great job.”

“He is doing a good job.”

“Our instructor was great. The role playing and information was clear and understandable.”

“The trainer was and is extremely effective in motivating his students to continually learn and improve. He is successful in detailing the psyche behind a successful business and what makes people go to work on a day-to-day basis and how to get the best out of them.”
-- Dan Rolfes, Holiday Homes

“Really down to earth. Got us involved. A real “straight from the hip” kind of guy. Didn’t sugar coat anything. Chuck, you did a great job!!”

“The trainer’s effectiveness on a scale of 1 (lowest) to 5 (highest) would be a 5 (highest).”

“He was very effective in using people in our group as actual role players.”

“Real Life scenarios allow you to get a better understanding of what to do and why”

“This was fast paced, had humor, and was interactive. This enhanced retention”

Team Training
“One of the most impressive services Chuck provided to us was to make visits to the Excellence Leadership Team before and after the scheduled training to ensure that we were on target with our training plans. This was above and beyond and really helped us stay focused on the training goal.”
-- Sandra F. Waits, Vice President, Human Resources, National Bank & Trust

Sales Training
“Thanks for an excellent job in presenting our 'Customer Awareness' seminar.”
-- Richard H. Walter, CEO Cincinnati Vending Company

“On behalf of American Nursing Care I want to express our appreciation for the contribution you have made to the growth of our organization. Your hard work and insightful guidance has led to the development of an outstanding sales and customer service program that is the first of its kind for American Nursing Care. It has been our pleasure and privilege to work with you.”
-- Carol Farrell, Director of Sales and Product Development, American Nursing Care

“Thank you for the informative session on “Collaborative Negotiation”. Our salespeople indicated you focused their attention on the key ingredients to become a better negotiator. Evidence of our salespeople’s positive reaction is the overall high marks you received on the evaluation forms.”
-- Alex Dumin, Vice President of Sales Totes

“Your intuitive approach to sales has empowered me for success. What now seems obvious was completely beyond my capabilities and understanding before you led me through sales training and sales coaching. The success of Wealth Management Services Of Cincinnati, LLC, was made possible through your ability to teach me how to communicate the value of my services to the lives of my prospective clients. Before Chuck Fink, my prospects typically stayed prospects…now they become clients!…AND THAT’S THE NAME OF THE GAME! I sincerely thank you for sharing your gift with me.”
-- David M. Garner, CPA/PFS, President

Custom Training
“Thanks for making your seminar the best we ever attended.”
-- The Customer Service Department at Totes

“Thank you for putting on the seminar on Interviewing last week. It was an excellent seminar and I picked up many good points that I did not realize before. It will enable me to do a better job of interviewing for our company in the future. The seminars your group puts on are excellent. I look forward to some of the new ones coming up in the future. They have been very helpful to me in helping me to be better able to do my job for the company.”
-- Gilbert Richards III, Sales Manager Richards Industries

“Chuck, it was informative, helpful and fun. Thanks, again.”
-- The entire BGP Supervision Class, signed individually

“Thanks for the great 3 days of Train-the-Trainer, and the wonderful insight and your great sense of humor.”
-- Janet Parten, Class of ’95 Cincinnati Financial Corporation

“I would like to express my appreciation for your time and efforts during the recent Sheakley Basic Management Class. I gained much from the class and the timing was impeccable. What a great choice someone made when hiring Chuck Fink. I can truly say that your style, energy, and talents are outstanding. I appreciate you.”
-- Kevin P. McCulley, Computer Operations Manager The Sheakley Group of Companies

“I have been attending the recent BGP Service Training Program on Communication Skills Training for Leaders presented by Fink, Inc. The class is excellent and addresses many needs within BGP. We need this training at all levels within BGP, because our entire company is a team. This course shows us practical ways to strengthen our weaknesses as communicators and leaders. Chuck Fink was able to involve the entire class in identifying ways to apply the techniques we learned. The course demonstrates specific methods we can apply to be a better more productive leader. It provides current and relatable case studies to prove what can be accomplished.”
-- Jim Burkhard Supervisor of Engineering Services BGP, Inc.

“The Training Program you recently conducted will most certainly advance our PEP program at DuBois, and should have a direct effect on our productivity and efficiency of future PEP meetings throughout the organization. Consequently, improvements in these areas directly reflect on our overall profits. Chuck, the program received many high marks from participants which is a direct result of an effective facilitator. Please add my personal thanks for a job well done.”
-- Robert Tharp, PEP administrator DuBos Chemicals, Inc.

Executive Coaching
“Every executive should take the time to use Chuck Fink as soon as possible in their career. You may think yourself successful and possessing the best people and communications skills that anyone can have. However, Chuck gets you to step back and take a good hard look at your strengths and weaknesses in these areas. He gets you to focus on your "total" self. He then assembles a development program with real-world examples and exercises to make you more effective than ever. It's a challenging, soul-searching experience, but his proven method will sharpen your skills and better yourself both professionally and personally, especially if you have a family. Using Chuck is well worth the time, effort and money. I have nothing but the highest regard for Chuck, his program and his abilities.”
-- Cincinnati-based Fortune 500 senior management executive

“Your intuitive approach to sales has empowered me for success. What now seems obvious was completely beyond my capabilities and understanding before you led me through sales training and sales coaching. The success of Wealth Management Services Of Cincinnati, LLC, was made possible through your ability to teach me how to communicate the value of my services to the lives of my prospective clients. Before Chuck Fink, my prospects typically stayed prospects…now they become clients!…AND THAT’S THE NAME OF THE GAME! I sincerely thank you for sharing your gift with me.”
-- David M. Garner, CPA/PFS, President

Organizational Consulting
“Chuck has done a great job of learning our business, understanding what it takes to be successful in our business, and using that as his foundation to deliver the right programs in a very customized way. You can see Chuck really taking the onus to teach, to communicate and to engage. It’s critically important to our company’s success.”
-- Ken Hunter, President, Mane

“All of us want to say thanks for the Supervisory Training we had at Hueston Woods. It was very informative and we had great fun. We will soon be meeting regarding the importance of being consistent with the principles set forth in our Employee Reference Guide. We look forward to seeing everyone come together as a team, not only for Spring Grove, but for the service to the public.”
-- Signed individually by the supervision crew at Spring Grove

“Chuck, you did an outstanding job at GCEI and we are grateful to you for this. Your good work there was a benefit to the business community, to be sure. Chuck, I hope our business relationship and friendship continues for many years to come.”
-- Gil Richards, Chairman Richards Industries

“I wanted to let you know upon the completion of our Management Training Series that this has been a productive and pleasant experience for all of our ILS program participants. Although this is our first venture into training of this magnitude, your professional skills and style met all of our expectations. It is a tribute to you that you have created a thirst in us to want to learn more. Thank you for making this effort so very successful.”
-- Cindy Picciano, VP operations Investor Life Services

“Thank you for the guidance and support you have provided to me in preparation for our new and improved employee orientation program.”
-- Mia Healy, Human Resources Manager, Spirit of America Bank

“Since joining the Paddy’s Run CAP two years ago, I continue to be amazed at what you cook up for each monthly meeting! Making gatherings between concerned citizens with such diverse backgrounds, and chemical company’s managements productive, timely, and fun is truly a huge task. Coordinating plant tours, job-site demonstrations, and briefings with local and state officials is insightful, to the point, and right on target with our concerns. Your ability to keep the meeting on track, flowing smoothly, and on schedule has been flawless. Your most valuable skill however, is taking all the technical terms and information discussed, and translating it into plain English for the newsletters and meeting minutes each month! You are truly the sparkplug of the CAP, and with out your leadership, I doubt anyone would come back a second time!”
-- Fred Kurty, Delta Airlines Pilot, Paddys Run CAP member

“In working with the community, we needed someone who is fair and impartial. The first person I thought of was Chuck.”
-- Dan Having, Plant Manager, PCS Phosphates

“Chuck, as a skilled facilitator for our Community Advisory Panel, has done an excellent job balancing the interests of the two companies with those of the community. This has helped the companies convey to the community their desire to be good neighbors.”
-- Warren Strunk, CAP member and retired Township Trustee, Crosby Township, Ohio

“From a student's perspective, the effort that Chuck Fink puts towards schools in the community is very evident. As the student representative to the Patty's Run Chemical Companies CAP, I have been given a wonderful opportunity to learn more about the safety and concern of the companies and to express my views on the issues. The students have also benefited from visiting the companies and receiving their hospitality and informative explanations on guided tours. The contributions are much appreciated and embraced by the high school, and luckily, I have been able to witness them first hand.”
-- Sarah Johnson , Advanced Placement Senior, Harrison High School